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YIGIT DIZER
Computer Engineer

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GSM+ FMCG+ AGILE+ SOFTWARE+ PROJECT+ ANALYSIS+ RPA+

Hello, I am Yigit. I am a computer engineer who is totally working for 7 years in IT sector and currently working at Turkcell in Istanbul/Turkey as Senior Business Analyst in an Agile based team. Before Turkcell, I was working as IT Solutions Analyst at Coca-Cola Bottler (CCI) about key products like contract lifecycle management, gamification or biometric signature. At very first, I started my career as an analyst developer, then I was working in telecommunication industry (in Ericsson and then Avea) about postpaid IT projects/operations, service/tariff/campaigns IT modelling and analysis, and also pricing systems. I took a part in Avea's Agile transformation process and firstly started to work with Agile/Scrum methodology in 2013. I have a huge experience about both technical software architectures and business processes/analysis/project management. PL/SQL, UiPath RPA, ISO 27001, Brand Management, TOEFL are some of my certificates. I also technically designed and developed my own software projects like e-Commerce package, social media for high school/university graduates and recently UiPath RPA development to improve my software and business process knowledges. I also share my UiPath RPA development experiences on my Youtube channel. I have a master's degree on MBA with thesis, know advanced level English and intermediate level German.

About MeDownload CV

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About Me

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YIGIT DIZER

COMPUTER ENGINEER
  • AGE:
  • TOTAL JOB EXPERIENCE: 7 YEARS
  • EDUCATION LEVEL: MASTER DEGREE
  • MILITARY STATUS: COMPLETED
  • E-MAIL: YIGITDIZER@GMAIL.COM
  • SOCIAL MEDIA:         

WHAT AM I DOING ?

IT BUSINESS ANALYSIS
IT PROJECT MANAGEMENT
SOFTWARE ARCHITECTURES
RPA DEVELOPMENT
GSM TECHNOLOGIES
IS0 27001 AUDIT

MY EXPERTISES AND TECHNICAL KNOWLEDGES

EXPERTISES

91%
85%
81%
87%

TECHNICAL KNOWLEDGES

  • ROBOTIC PROCESS AUTOMATION
  • SQL, ORACLE PL/SQL
  • C#, PHP, HTML5, JAVASCRIPT
  • BUSINESS INTELLIGENCE
  • ISO 27001 IT SECURITY
  • E-COMMERCE
  • HYBRID APPLICATIONS
  • SAP SD

CERTIFICATES

  • UIPATH RPA DEVELOPER LEVEL 3 ADVANCED TRAINING
  • ORACLE PL/SQL DEVELOPER
  • ISO 27001 INFORMATION SECURITY MANAGEMENT AUDITOR
  • MARKETING AND BRAND MANAGEMENT
  • TOEFL

FOREIGN LANGUAGES

EXPERIENCE

07.2019 - CONTINUE
Turkcell - ISTANBUL
SENIOR BUSINESS ANALYST
  • Technical modeling of the products needed in accordance for the service, tariff and campaign demands of the business units (marketing) and carrying out feasibility studies
  • Business analysis and configurations of business units' demands
  • Tracking end-to-end customer experience testing processes
  • Generating and implementing the necessary follow-ups and coordination of improvement ideas that will ensure continuous productivity in business processes
  • Automating repetitive and automation-compatible processes with RPA technologies
  • Proactively identifying points that may generate customer complaints, taking necessary process and technical measures
  • Assuming agile roles (Kanban Master, etc.) if needed in the team working with agile methodology
04.2016 - 07.2019
COCA-COLA BOTTLER (CCI) - ISTANBUL
IT SOLUTIONS / BUSINESS ANALYST
  • Gathers, analyzes, validates the needs of the business stakeholders and translates them into user stories
  • Manage and be responsible for analysis, IT tests, UAT and the successful completion of the projects
  • Own and develop relationship with partners, manage the vendor teams
  • Analyze and manage technical improvements on the system and processes (especially on .NET based contract and promotion management software)
  • Manage IT incidents' process in L2 level according to bugs and errors of the projects
  • Report on SLA/KPI of the relevant services and analyze the level of success
  • Give trainings of relevant projects to business level. Prepare user and technical documentations with specified standards or ensure the preparations
  • Keep track of existing and emerging digital technologies. Offer ideas that will add value to work
08.2013 - 08.2014
AVEA (TURK TELEKOM) - ISTANBUL
POSTPAID IT OPERATION SPECIALIST (CHARGING/BILLING)
  • Ensure the availability of postpaid applications, realize preventive maintenance activities, 7/24 perform the monitoring of applications proactively, realize system upgrades and necessary tests
  • Improve applications' performance with sizing, controlling application resources and optimize capacity to use resources as efficiently as possible with new PL/SQL procedures or redesigned existing procedures
  • Analyze and develop talking, messaging and data packages to the system according to marketing team's requests
  • Handle the schedule of various batch jobs and workloads
  • Making the postpaid billings in every billing period
  • L2 incident and operational support to technical bugs of the whole postpaid system in range of SLA/KPI limits
  • Administration of the environment by day-to-day based operations
08.2012 - 08.2013
ERICSSON - ISTANBUL
DATA INTEGRATIONS AND ANALYSIS SPECIALIST (CHARGING)

Working for Turkcell in their operational HQ in Turkey

  • Creating technical analysis for new requests from business solutions teams
  • Define, handle and manage the whole data processes for service / tariff / campaign technical definitions according to marketing teams' requests
  • L2 incident support for data errors
  • Data integrations for BSCS (Business Support & Control System) which is a complete solution for rating, billing and doing CRM for telecom operators
  • Create new processes to improve IT operational processes
09.2009 - 09.2010
MISYON MULTIMEDIA - IZMIR
ANALYST DEVELOPER
  • Responsible for design and development of new software or extensive software revisions for external customers
  • Collaborate with other professionals to determine functional and non-functional requirements for new software or applications
  • Ensure software meets all requirements of quality, security, modifiability, extensibility etc.

Staj

07.2011 - 09.2011 ING BANK TURKEY
INTERNET BANKING SUMMER INTERN

C# and ASP.NET software development

06.2008 - 08.2008 IZMIR BALCOVA MUNICIPALITY
IT INTERN

Support IT services

EDUCATION

IZMIR ANATOLIAN HIGH SCHOOL

(HIGH SCHOOL)

2002 - 2005
IZMIR UNIVERSITY OF ECONOMICS

COMPUTER ENGINEERING
(BACHELOR)

2005 - 2009
MARMARA UNIVERSITY

BUSINESS ADMINISTRATION
(MASTER)

2010 - 2012

PERSONAL INTERESTS

PLAYING GUITAR
PHOTOGRAPHY
PUZZLE
VIDEO GAMES
CINEMA

PROJECTS

In this section, you can find informations about some important projects that I worked in my career.

RPA Development Inıtıatıve

RESPONSIBILITY: Analyst Developer
Year: 2019-2020
Company: Turkcell

Park Tarıff

RESPONSIBILITY: Busıness Analyst
Year: 2019
Company: Turkcell
 

BIOMETRIC SIGNATURE

RESPONSIBILITY: Busıness Analyst and IT Product Owner
Year: 2019
Company: Coca-Cola Bottler (CCI)

CCI TRIVIA - GAMIFICATION PROJECT

RESPONSIBILITY: Busıness Analyst and IT Product Owner
Year: 2018-2019
Company: Coca-Cola Bottler (CCI)
 

OneCCI - Busıness Processes, IT Systems and Master Data Standardızatıon

RESPONSIBILITY: Order-to-Cash Processes Busıness Analyst
Year: 2018-2019
Company: Coca-Cola Bottler (CCI)

Spectra - Contract Lıfecycle Management

RESPONSIBILITY: Busıness Analyst and IT Product Owner
Year: 2016-2017
Company: Coca-Cola Bottler (CCI)
 

SAP SD

RESPONSIBILITY: Order-to-Cash Processes Busıness Analyst
Year: 2016-2017
Company: Coca-Cola Bottler (CCI)

MERLIN - Servıce/Tarıff/Campaıgn IT Automatıons

RESPONSIBILITY: Analyst Developer
Year: 2013-2014
Company: Avea
 

Smart Foreıgn Voıce/SMS/Internet Packages

RESPONSIBILITY: Data Analyst and Integratıon Specıalıst
Year: 2012-2013
Company: Turkcell (Ericsson)

e-Commerce Package

ecommerce.yigitdizer.com

RESPONSIBILITY: Analyst Developer
Year: 2010
Company: Misyon Multimedia - İzmir
 

MezunıyetYıllıgım - Onlıne Yearbook Network

yillik.yigitdizer.com

RESPONSIBILITY: Startup Project Owner
Year: 2010-2011
Instıtutıon: Startup Project

Desktop PC Smart Confıgurator

University Final Project

RESPONSIBILITY: Project Responsıble and Developer
Year: 2009
Instıtutıon: Izmır Unıversity of Economıcs

CONTACT WITH ME

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